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Privacy Policy

📄 Introduction +

STS Universal Travel Sdn Bhd ("we", "our", or "us") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This policy explains how we collect, use, disclose, and safeguard your personal information.

🛂 Personal Data We Collect +
  • Full name
  • Contact details (phone number, email address)
  • Identification details (passport/IC for travel bookings)
  • Travel preferences and booking information
  • Payment-related details
🎯 Purpose of Data Collection +
  • To process enquiries, reservations, and bookings
  • To arrange travel services (hotels, transport, tours, guides)
  • To communicate updates, confirmations, and promotions
  • To provide customer service and support
  • To comply with legal and regulatory requirements
📤 Disclosure of Personal Data +
  • Hotels, airlines, transport providers, and tour operators
  • Licensed tour guides (as required by Malaysian tourism regulations)
  • Business partners and agents (local and international)
  • All disclosures are strictly for fulfilling your travel arrangements
🔒 Data Protection & Security +
  • Unauthorized access
  • Loss or misuse
  • Disclosure or alteration
⏳ Data Retention +

Your personal data will be retained only as long as necessary to fulfill the purposes stated above or as required by law.

⚖️ Your Rights Under PDPA +
  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Withdraw consent for processing (subject to legal limitations)
✅ Consent +

By providing your personal data to us, you consent to the collection, use, and processing of your data in accordance with this Privacy Policy.

🔗 Third-Party Links +

Our platforms may contain links to third-party websites. We are not responsible for their privacy practices.

📞 Contact Information +

Email: stsvanbusrental@gmail.com
Phone: +6019 9666 665

📝 Policy Updates +

We reserve the right to update this Privacy Policy from time to time. Any changes will be published on our official website and platforms.